Privacy Policy
Your privacy matters to us. Learn how thaloriventa protects and manages your personal information with transparency and care.
Information We Collect
At thaloriventa, we collect information to provide you with exceptional personal budgeting services. This includes data you provide directly when creating accounts, using our budgeting tools, or contacting our support team. We also gather technical information about how you interact with our platform to improve your experience and ensure optimal performance.
Personal Information
- Name, email address, and contact details when you register
- Financial data you input for budgeting purposes
- Payment information for premium services
- Communication preferences and settings
- Profile information and customization choices
Technical Data
We automatically collect certain technical information to maintain and improve our services. This includes your IP address, browser type, device information, and usage patterns. This data helps us understand how our platform performs and where we can make improvements for all users.
How We Use Your Information
Your information serves specific purposes that directly benefit your budgeting experience. We use your data to personalize your dashboard, provide accurate financial insights, and deliver relevant educational content about personal finance management.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Service Delivery | Account details, financial data | Contract performance |
| Customer Support | Contact information, usage history | Legitimate interest |
| Platform Improvement | Technical data, usage patterns | Legitimate interest |
| Security Monitoring | Login data, device information | Legitimate interest |
Educational Content
We analyze your budgeting patterns to recommend relevant educational resources and financial literacy content. This personalization helps you develop better money management skills while respecting your privacy preferences.
Data Sharing and Third Parties
thaloriventa maintains strict control over your personal information. We never sell your data to third parties or use it for purposes beyond what's outlined in this policy. Any data sharing occurs only with trusted service providers who help us deliver our budgeting platform under strict confidentiality agreements.
Service Providers
We work with carefully selected partners who provide essential services like cloud hosting, payment processing, and customer support systems. These providers access only the minimum data necessary to perform their specific functions and are contractually bound to protect your information.
- Cloud storage providers for secure data hosting
- Payment processors for subscription management
- Analytics services for platform optimization
- Customer support tools for help desk services
Legal Requirements
In rare circumstances, we may disclose your information to comply with legal obligations, protect our rights, or ensure user safety. Such disclosures occur only when legally required and are limited to the specific information requested by authorities.
Your Privacy Rights
You maintain significant control over your personal information. We believe in transparency and provide multiple ways for you to access, modify, or remove your data from our systems. These rights ensure you remain in control of your privacy journey with thaloriventa.
Access and Control
- Access: Request a copy of all personal data we hold about you
- Correction: Update or correct any inaccurate information in your profile
- Deletion: Request removal of your account and associated data
- Portability: Download your data in a structured format
- Restriction: Limit how we process certain types of your information
Exercising Your Rights
To exercise any of these rights, contact our privacy team using the information provided below. We typically respond to requests within 30 days and may require identity verification to protect your information. Some rights may have limitations based on legal requirements or legitimate business needs.
Data Security and Protection
Protecting your financial information requires robust security measures. We implement multiple layers of protection including encryption, secure data centers, and regular security audits. Your budgeting data is encrypted both in transit and at rest, ensuring maximum protection against unauthorized access.
Technical Safeguards
- 256-bit SSL encryption for all data transmissions
- Advanced firewall protection and intrusion detection
- Regular security audits and vulnerability assessments
- Secure data centers with physical access controls
- Multi-factor authentication for account access
- Automated backup systems with encryption
Administrative Controls
Our team follows strict access controls and privacy training protocols. Only authorized personnel can access user data, and all access is logged and monitored. We conduct regular privacy impact assessments and update our security practices based on emerging threats and industry best practices.
Data Retention and Deletion
We retain your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have varying retention periods based on their purpose and regulatory requirements. You can request deletion of your account at any time, though some information may be retained for legal compliance.
Retention Periods
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of service + 3 years | Service delivery, support |
| Financial Data | Duration of service + 7 years | Regulatory compliance |
| Usage Analytics | 2 years | Platform improvement |
| Marketing Data | Until withdrawal of consent | Communication preferences |
International Data Transfers
As an Australia-based company, thaloriventa primarily processes data within Australia and maintains compliance with Australian privacy laws. When we use international service providers, we ensure adequate protection through contractual safeguards and compliance with applicable data protection regulations.
Cross-Border Protection
Any international data transfers occur only with providers who demonstrate adequate privacy protection standards. We use standard contractual clauses and other approved mechanisms to ensure your data receives the same level of protection regardless of where it's processed.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and privacy practices. Significant changes will be communicated through email notifications and prominent notices on our platform. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Notification of Changes
When we make material changes to this policy, we'll provide at least 30 days' notice before the changes take effect. This gives you time to review the updates and make informed decisions about your continued use of our services.
Contact Our Privacy Team
If you have questions about this privacy policy or need assistance with your privacy rights, our dedicated team is here to help.
Phone: +61398300702
Email: info@thaloriventa.com
We respond to privacy inquiries within 5 business days and work diligently to resolve any concerns about your personal information.